Top 10 Questions to Ask your Penetration Testing Service Provider

• 14 May, 2023
• No Comments

Top 10 Questions to Ask Your Penetration Testing Service Provider

Are you finding someone to provide you with penetration testing services? Well, before that, you must know what should be considered before getting in contact with a penetration testing tester. Several penetration testing service providers can offer you the best penetration services to resolve your security issues occurring due to a lack of security measures.

However, not every penetration testing service provider is suitable for everyone’s needs. That’s because you know that due to several factors, one needs to choose a specific service provider to fit the goal. Some of the factors that will have an impact on making decisions about hiring professionals are as follows:

1. Expertise & Experience,
2. Certifications & Accreditations,
3. Methodology & Approach,
4. Tools & Techniques,
5. Team Composition & Skills,
6. Reporting & Documentation,
7. Reputation & References,
8. Compliance & Regulatory Knowledge,
9. Communication & Collaboration, and
10. Cost & Value.

Moreover, according to the size of your organization or business, the tester decides the resources and tools and the level of access to your systems. That limits danger while acquiring major steps against your security measures.

What is a penetration testing service?

Penetration testing, also known as ‘pen testing’ or ‘ethical hacking,’ simulates the objectives of a hostile attacker in a controlled cyber attack. Any organization’s objective in testing the computer system, network, or web application is to identify security vulnerabilities with potential exploitation capability before real-life malicious cybercriminals cause damage through hacking. Cybersecurity firms usually provide penetration testing services or ethical hackers, who are contracted to evaluate the firm’s defenses and test its digital infrastructure.

Now that you know what you need to know, let’s focus on the questions you may ask a penetration testing service provider.

1. What certifications are held by your company?

We have the support of several certified professionals in various penetration domains related to mobile, cloud, web apps, IoT, and many more. Thus, one doesn’t need to worry about any specializations.

Moreover, our professionals are well certified with so many renowned ethical hacking certifications validated globally, such as CEH from the EC Council, OSCP from Offensive Security, Red Hat Certified (RHCSA, RHCE), and CISCO Certified (CCNA, CCNP).

2. What is your penetration testing methodology?

It depends on the goal of the company needing penetration testing services, whether they want penetration testing on software or a web application. Moreover, several other factors also have an impact on the methodology getting executed for penetration testing, such as scope and objectives, target system complexity, compliance requirements, industry best practices, available information, time & resource constraints, engagement type, risk appetite, testing methods & tools, and client requirements & preferences.

3. What are the things covered under your penetration testing report?

In our penetration testing report, we mentioned the executive summary, introduction, methods, goals, limits, findings and security flaws, evidence and POC, risk test, solutions, conclusion, and appendices.

4. How do you maintain internal security in your company?

We follow the following aspects to maintain our company’s internal security posture.

1. Security Policies & Procedures,
2. Access Control,
3. Regular User Account Reviews,
4. Strong Password and Authentication,
5. Security Awareness Training,
6. Patch Management,
7. Network Security,
8. Data Protection,
9. Incident Response Plan,
10. And many more.
11. Does your penetration testing service include remediation services?

Yes, after we finish our penetration testing services, we provide solutions based on the results of testing the systems and network security infrastructure. That way, one can be reassured of their security measures for protecting their resources.

6. Have you made any vulnerability disclosures recently?

We frequently perform vulnerability diagnostics to determine whether the current level of security is enough to protect the company’s infrastructure. This will maintain the security levels of the database the company handles right now!

7. Is your penetration testing service automated or manual?

We provide both automated penetration testing services and manual penetration testing services based on the client’s current situation and needs. Both have their own benefits.

1. Automated Penetration Testing Services

• Speed & Efficiency
• Coverage & Consistency
• Basic Vulnerability Identification
• Cost-Effective

2. Manual Penetration Testing Services

• In-Depth Analysis
• Contextual Understanding
• Customized Exploitation
• Validation and false positive reduction.

8. Who would be conducting a penetration test, and what are their qualifications?

Certified penetration testers from our company will conduct pen testing on your systems to find security flaws in your systems and networks. Thus, you shouldn’t worry about any complications.

9. Do you perform background and screening checks on your team members?

Definitely! That’s because it will hamper and impact the whole process of penetration testing execution on the client’s resources. Each one of our professionals has been certified with renowned certifications available in the IT sector, which validates their honed skills & knowledge through the years they worked in the industry.

10. Will my services remain available during a penetration test?

Well, that’s a tricky question. In some cases, some of your services will remain available for a steady work environment. However, within a few ones, minimal disruption in providing services could happen. That’s because it’s not definite which part of your system infrastructure the professional is working on until you specify your goals.